A lot of the 2018 PLA Conference for me was sharpening the tools I have in my toolbox to ensure I am standing on a firm foundation when designing and implementing programming. Can I speak to how the programs I am doing align with the mission of my library? How do I know that I am actually doing what my community wants? There is a lot of information I am still digesting and sorting through, but below are the top three lessons that I am working on putting into practice.
You are here
PLA’s Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple, standardized surveys and an easy-to-use process for measuring and analyzing outcomes.