Proceed with Caution: Helping Users Understand Crypto Assets

You (and your patrons!) have surely seen ads on your social media feeds or heard them on podcasts — invest in crypto! Social payment platforms like Venmo and CashApp invite you to convert your money into crypto easily. But then, on the news, you see stories about people going to jail for fraud related to crypto. You see celebrities investigated and fined by the Securities and Exchange Commission (SEC) for violations of endorsement laws related to crypto.

Perhaps a patron has asked you questions like, “Is crypto real? Is it safe? Is it legal?” Maybe you’ve had these questions yourself.

Questions about investing strategies and legal implications should always be referred to licensed professionals in their respective industries. But librarians can help patrons learn more about crypto assets through many free and trustworthy resources. You can even bring these topics into programs like book clubs or fraud prevention education with local experts from financial institutions or law enforcement.

Reference Resources

Spend some time learning the basics of crypto assets. There are resources available from FINRA, the SEC, the Commodity Futures Trading Commission (CFTC), and the Federal Trade Commission (FTC), among other trusted resources.

If you conduct some background reading and become familiar with the vocabulary of crypto assets, you will be more comfortable assisting patrons with questions, especially if a patron may be at risk of being taken advantage of in a crypto-related scam.

After you learn more about crypto assets, consider offering a program to help your patrons learn more.

Program Ideas

Financial Professionals

Representatives from local financial institutions such as banks or credit unions may have presentations about crypto assets for the general public. If you already have a relationship with a banking institution, see if this is something they can offer. At this kind of session, they will not offer advice about how to invest in crypto assets but will provide an overview about the types of products, the risks associated with each, and scams to watch out for.

Law Enforcement

Many criminals are using crypto as a way to take advantage of people who will have little recourse to recover any lost money due to the anonymity crypto assets offer. Your local police department will likely be aware of current fraud activities and scams related to crypto and can educate your community on how to avoid these crimes, what to do if they are contacted by a scammer, and how to get help if they have fallen victim to a crypto scam.

Watch Parties

Government offices and agencies at the local, state, and federal levels may offer webinars and video series to educate the public about crypto assets. Keep an eye out for these opportunities and watch them as a group with your patrons. You can discuss what you learned, and you can provide patrons with resources to follow up on additional questions they may have.

Book Discussions

Looking for titles that would engage a book club? Check out the Crypto Assets section of the RUSA Financial Literacy in Public Libraries guide. Many titles feature investigative journalism and true crime intrigue that will lead to lively discussions. You do not have to be a financial expert or tech wizard to help your patrons with basic questions about crypto assets. Build up some basic knowledge and make connections to your local resources to help your patrons explore this aspect of investing through educated decisions.