The Value of Outcome Measurement for Library Programs: An Overview of Project Outcome

1 hour

Learn how PLA's Project Outcome initiative can help you make more informed decisions about your library programming.

The Public Library Association (PLA) is partnering with the American Library Association (ALA) Public Programs Office to present this webinar designed to teach participants the value of measuring outcomes within library programs. This introductory webinar will provide an overview of outcome measurement and Project Outcome tools. Learn how the PLA initiative Project Outcome provides new ways to collect data and how it relates to making program improvements, creating additional programs and eliminating programs that no longer meet the needs of the community. Participants will see real-life examples of how measuring outcomes helped libraries gather data to create better programs for their patrons.

At the conclusion of this webinar, participants will:

  • be able to identify an outcome
  • know how to enroll in and use Project Outcome
  • be able to apply their understanding of outcome measurement to their own programs

This webinar is open to everyone but will be most beneficial to programming librarians and library staff in charge of programmatic decision-making.

Project Outcome is a free service provided by PLA. If you would like to enroll in Project Outcome before the webinar, you can do so through the Project Outcome website. See PLA’s “How to Enroll in Project Outcome” webinar for more information.

Registration and Fees

This webinar is free, but registration is required and space is limited. You can register through PLA’s webinar page until the session begins or until space is no longer available.

Emily Plagman

Emily Plagman is the project manager for PLA’s Project Outcome, which is funded by the Bill & Melinda Gates Foundation. She oversees its development and implementation. Prior to joining PLA, Plagman was a project manager at the Chicago Metropolitan Agency for Planning, working on an ARRA grant to introduce new energy efficiency programming to the Chicagoland region. Plagman received her master’s in international public affairs from the LaFollette School of Public Affairs at the University of Wisconsin and her bachelor’s in political science at Marquette University.