When You Least Expect It: Helping Library Patrons Manage Life’s Financial Twists and Turns

1 Hour

For many, 2020 has spelled hardship. Learn how to address your patrons' financial education resource needs.

Even before the COVID-19 crisis, libraries have been hard at work helping to inform their communities about the many ways we can prepare for the economic aspects of the uncertainties in our future. As the pandemic continues, addressing both the immediate and future financial education resource needs of our users remain paramount.

Join the RUSA Financial Literacy Interest Group on Tuesday, July 28, for "When You Least Expect It: Helping Library Patrons Manage Life’s Financial Twists and Turns," a free webinar about financial education, sponsored by the FINRA Investor Education Foundation.

As trusted community education partners, libraries play an important role in starting the conversation about life-changing events that are made easier through informed financial decisions and planning.

Our panelists will share reputable resources for helping your community manage the unexpected and be resilient in challenging circumstances, especially in times when patrons cannot physically visit the library.


Carmen Cruz, financial education program analyst, Consumer Financial Protection Bureau

Robert Ganem, senior program director, FINRA Investor Education Foundation

Joshua Pedersen, director, 211 Network Operations & Performance, United Way Worldwide

Aiden Street, associate director, Pioneer Library System

Emily Mross, moderator and FLIG Chair, Business Librarian, Penn State Harrisburg Library