Remember summer reading as it used to be? When your library was packed to the gills with kids clamoring to see a magician? Or your book clubs, ca. 2019, when everyone shared food and gossip and germs, all stuffed inside your tiny meeting space?
For many library workers, 2020 has been a crash course in learning to reach patrons in new ways. But if your pandemic response has included more online programs, you may inadvertently be leaving some people out. One in four Americans has some type of disability.