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Information, Not Advice: How to Handle User’s Financial Literacy Questions

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Your library might hesitate to offer financial literacy programming because of concerns about giving financial advice or setting up an opportunity for uncomfortable money questions. These concerns might be hard to navigate at first, but if the entire library staff is appropriately trained on handling financial literacy-related questions, you can mitigate these issues.

Top Tips for Hiring Financial Literacy Speakers & Authors

Illustration of people on laptops and money symbols on screen.

Michigan State University's Gast Business Library partners with the College of Social Science’s Go for the Green financial literacy team to cosponsor MSU’s participation in Money Smart Week, a national program sponsored by the Federal Reserve Bank of Chicago. As part of this weeklong event, the Go for the Green team hires a financial literacy-focused author to come to campus and speak with students about managing their money.

What We Learned When We Took Our Financial Literacy Programs Online

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COVID-19 isn't just a health crisis; for many Americans, the pandemic has caused economic turmoil as well. As members of ALA's Financial Literacy Interest Group, we know the importance of financial capability skills, and this was a moment for us to step up.

So facing statewide "shelter at home" orders this spring, public and academic libraries made a quick shift to online financial literacy programming. Here’s what we learned along the way.

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