ALA 2015 Program Review: “They’re Our Customers, Too: Engaging the Homeless at Your Library”
If you work in a public library, you know many users are experiencing homelessness. You may wonder how to best serve this population and if it’s even the library’s responsibility to get involved. The directors of the Denver, Dallas and Salt Lake City public libraries answer that question with a resounding “yes,” assuring us there is much to be done.Â
