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“I was quite cynical about young people,” says Joy Robinson, senior adult services librarian at Piscataway Public Library in New Jersey. “But I was totally proven wrong. Interns bring a readiness to tackle the issues of the day — they gave me a sense of relief for the future of libraries and society.”
A lot of the 2018 PLA Conference for me was sharpening the tools I have in my toolbox to ensure I am standing on a firm foundation when designing and implementing programming. Can I speak to how the programs I am doing align with the mission of my library? How do I know that I am actually doing what my community wants? There is a lot of information I am still digesting and sorting through, but below are the top three lessons that I am working on putting into practice.
PLA’s Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of their programs and services by providing simple, standardized surveys and an easy-to-use process for measuring and analyzing outcomes.